Accountability Communication Team Success Values & Purpose

The Goodwill Big 3

Jim Gibbons

11.30.21

We all know trust is a critical element in strong teams. In this clip, Jim talks about communication, transparency, and working in the nonprofit sector.

Summary:

We all know trust is a critical element in strong teams. In this clip, Jim talks about communication, transparency, and working in the nonprofit sector.

Thuy

For just about any business trust is critical and perhaps even more so for nonprofits, since you rely often on community support for sustainability. What do you think are the three most crucial things a leader can do to build trust?
Jim_Gibbons

Jim Gibbons

Follow through, say what you do and do what you say kind of approach is pretty critical. But that whole follow through the not-for-profit sector is often viewed as less efficient than the for-profit sector. And that's not been my experience with the social enterprise organizations I've been a part of. I think communication is always, always important communicating to your stakeholders in a way that is open and honest and effective. And then I guess, team engagement is always the important part. Nothing happens without the people. So I put those as least three big ones.