Ask a Mentor LIVE: Leading Through COVID-19 – Communication is Key
Audrey Cooper
04.08.20
The COVID-19 crisis challenges all leaders to make a positive impact. Clear, compassionate, accurate communication is vital to arm people with life-saving facts amid a flood of news and disinformation. Audrey Cooper, Editor in Chief of the San Francisco Chronicle, and Kelly McBride, SVP of the Poynter Institute and Public Editor of NPR, share their insights on effective leadership and communication while building the sense of community, connectedness, and purpose we all need at this critical time.
Summary:
The COVID-19 crisis challenges all leaders to make a positive impact. Clear, compassionate, accurate communication is vital to arm people with life-saving facts amid a flood of news and disinformation. Audrey Cooper, Editor in Chief of the San Francisco Chronicle, and Kelly McBride, SVP of the Poynter Institute and Public Editor of NPR, share their insights on effective leadership and communication while building the sense of community, connectedness, and purpose we all need at this critical time.
You Can’t Please Everyone
Vy Tran learned a tough lesson as a first-time manager – you can’t please everyone. Having to “drive accountability” while also being a self-described “people pleaser” required Vy to dig deep and re-think how she communicates with her team.
Failing Forward
Failing forward is an essential skill not just at work but in life. For Vy Tran, learning from her mistakes has made her a more effective and influential leader.