Accountability
Communication
Feedback & Coaching
Leadership Style
Team Success
The Good, the Bad, and the Ugly: An Email Story
Gail McGovern
10.21.21
Gail has an "open inbox" policy: anyone at Red Cross can send her an email, reaching out with concern, anger, or praise. Hear about her stance on open communication, and why it has been important for her work with Red Cross.
Summary:
Gail has an “open inbox” policy: anyone at Red Cross can send her an email, reaching out with concern, anger, or praise. Hear about her stance on open communication, and why it has been important for her work with Red Cross.

Gail McGovern
Thuy
