Mission Makes the Difference

Kara Goldin

08.18.20

How do you create a positive and, most importantly, enduring, company culture? Kara Goldin, founder of Hint Inc., reflects on the process.

Summary:

How do you create a positive and, most importantly, enduring, company culture? Kara Goldin, founder of Hint Inc., reflects on the process.

Kara reflects on the kind of culture she works to build at Hint, and what really makes Hint different. More than anything, it’s a sense of mission and a commitment to helping customers.

Thuy

How would you describe the culture you have built at Hint?
Kara_Goldin

Kara Goldin

So passion, a lot of super passionate people who really really believe in health, but I think also the idea of joining a team that is actually disrupting a big big industry that to many people looks a lot like the cigarette industry -- which we all know where that went and I think overall just being able to join something where it's just a cause, right? And it's on a mission to go and change things. Also, I think, being a female-founded company, there's probably a handful of people that are here that like the idea of joining a woman who's out there and charging forward.

Thuy

And so what difference do you think your culture makes to your employees, to the industry, your customers, and society at large?
Kara_Goldin

Kara Goldin

I think that our company and just the overall business is really being a very customer-centric and so it doesn't matter to me if a consumer buys our product at Whole Foods or Target or online. I always think it's funny when consumers email me and this happens frequently where they'll email me and say, "Gosh, you know I really want you guys to be successful. Should I buy it from you direct online or should I buy it from Amazon or should I buy it from Target?" I mean that's like it's crazy that they would actually ask me what my preference is. And so to me that says that this consumer is really, you know they a they want me to be successful -- but also they want this to stay around.