Communication Leadership Style

Focusing on What Matters Most

Michele Lau

06.15.23

Michele Lau believes that prioritizing what’s important increases the success rate of the projects your team takes on. She’s also learned that prioritization and clear communication go hand in hand when getting your team on the right track.

Focusing on What Matters Most

Summary:

Michele Lau believes that prioritizing what’s important increases the success rate of the projects your team takes on. She’s also learned that prioritization and clear communication go hand in hand when getting your team on the right track.

Thuy

In your opinion, what is the biggest barrier to effective communication in today’s workplace?
Michele_Lau

Michele Lau

Other than my love-hate relationship with instant messaging tools?

Thuy

That's a big one.
Michele_Lau

Michele Lau

That is a big one. They’re so convenient and it’s so easy, but it’s actually really quite hard to capture nuance. So, that one, to me, is a big one. I think the other is not prioritizing. So, when we have too many things that we’re trying to tackle at once, we don’t have the time to really kind of suss out and communicate about the problems or the projects that should be priorities.
So, I think a lot of it is being able to prioritize and focus on the things that really matter, that enables us to create the space and the time to really make sure that we’re communicating, thinking about all the angles and thinking about all of the stakeholders.
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